Fractional Project/Operations Manager

Every client engagement and internal initiative on schedule, on budget, and on process, without leadership having to chase it.

Remote Fractional Operations & Growth $60/hour
About MAVAN

We help you solve your most complex growth problems. MAVAN embeds instantly — with the talent that scaled the world's most iconic startups — to build your custom growth engine.

MAVAN runs client engagements in 90-day cycles across a lean core team and 170+ fractional specialists. As the roster grows, this role becomes the system that keeps every account and internal initiative accountable, so the leadership team stays focused on strategy.

About the role

Keep every MAVAN engagement on track

You'll own ClickUp as the single source of truth for client and internal work, turn meeting notes into tracked action items, and onboard new clients so the process repeats cleanly every time. You'll monitor scope and budget on active engagements, flag overages before they hit invoicing, and track capacity across the core team and fractional network.

You'll be the point of contact for clients on day-to-day questions, build documentation that doesn't live in any one person's head, and report weekly on where work is slowed or falling short.

You report to the leadership team with the goal of becoming self-sufficient enough that they can stay at a strategic altitude.

You will
Own ClickUp as the single source of truth across client and internal work
Turn Fireflies meeting notes into tracked action items and follow them to close
Onboard new clients: gather inputs, confirm scope, align teams, and repeat the process cleanly
Monitor scope and budget, flagging overages before they hit invoicing
Track capacity across the core team and fractional network before bottlenecks happen
Build SOPs and documentation so institutional knowledge doesn't live in one person's head
Report weekly on where work is slowed, who's falling short, and where process breaks
You bring
3+ years of project management, ideally agency or fractional/embedded team experience
Hands-on ClickUp (or comparable PM tool) expertise. You build workflows, not just use them
Experience writing internal and external-facing processes and documentation
Strong attention to deadlines and budgets
Low ego, test-and-learn mindset
Strong written and verbal communication, and high EQ
Nice to have

Not required. These would put a candidate ahead.

Experience coordinating cross-functional or vendor projects, like martech or data platform migrations
Experience coaching project teams
Equal opportunity

MAVAN is an equal opportunity employer. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other characteristic protected by applicable law.

Fractional Project/Operations Manager
Remote
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